WRK Pilates Studio is located at:

9601 N. Centennial Drive
Munster, IN 46321

We can't wait to welcome you in. 🤍

Absolutely.

You do not need previous Pilates experience to take a WRK class. Our instructors will guide you through the workout and provide modifications when appropriate so you can work at a level that feels right for your body.

Every person in the room started somewhere. Come as you are. 🤍

Please arrive early enough to check in, get settled, and be completely ready when class begins.

WRK allows a maximum 3-minute grace period after the scheduled class start time.

After 3 minutes, entry will not be permitted in order to protect the safety and experience of the class, and your reservation will be treated as a no-show.

For your first visit, we recommend arriving 10–15 minutes early.

To protect the privacy of our clients and instructors and preserve the class experience, personal filming, photography, livestreaming, or recording during WRK classes is not permitted unless specifically authorized by WRK.

Only authorized WRK team members or Studio administration may film or photograph classes or Studio activities.

There may be designated classes or events when we invite you to grab some content. 🤍

No. Recovery sessions included with a membership must be used during the applicable billing cycle and do not roll over into the following billing cycle.

We encourage you to schedule your sessions throughout the month so you can make the most of your membership.

Our Unlimited Memberships include unlimited access to eligible WRK group fitness classes, subject to class availability and reservation policies..

Unlimited + Recovery Memberships also include the number of Recovery sessions specified in your membership plan.

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Recovery sessions must be used within the applicable billing cycle and do not roll over.

Yes. Eligible memberships may be frozen for up to 8 weeks total during any rolling 12-month period.

Each freeze must be for a minimum of 1 consecutive week.

Freeze requests must be submitted in writing to info@wrkpilatesstudio.com at least 10 days before your next billing date and generally cannot be applied retroactively.

Your minimum membership commitment will be extended by the length of the freeze.

WRK may consider additional circumstances involving pregnancy/postpartum recovery, surgery, injury, extended illness, or other significant circumstances at management's discretion. Reasonable documentation may be requested.

Founding Members: An approved membership freeze will not cause you to lose your Founding Member status or rate.

Occasionally, a class may need to be canceled or adjusted due to low enrollment, instructor illness or unavailability, weather, building or equipment issues, emergencies, or other circumstances.

If WRK cancels your class, you will not be charged a cancellation fee, and any applicable single-use class credit will be returned to your account.

We'll notify booked clients as soon as reasonably possible.

Yes.

Your Founding Member rate remains yours as long as your qualifying membership remains continuously active and in good standing.

An approved membership freeze will not cause you to lose your Founding Member status.

If you cancel or terminate your membership and later decide to rejoin WRK, your new membership will be subject to the pricing available at that time.

Founding status and pricing are non-transferable.

No! 🤍

You do not need a membership to WRK with us.

We offer Drop-Ins and Class Packs for clients who prefer a little more flexibility.

If you're brand new to WRK, our New Client Intro Offer is also a great way to experience the Studio before deciding what works best for your routine.

If it’s your first time at WRK, please arrive 10–15 minutes early so our team can check you in, show you around the Studio, answer any questions, and help you get settled before class begins.

For future visits, we still recommend arriving a few minutes early so you're checked in and ready to move when class begins.

Remember, WRK allows a maximum 3-minute grace period after the scheduled class start time. After 3 minutes, we will not be able to allow entry.

Because pregnancy and individual medical circumstances vary, we recommend speaking with your healthcare provider before participating in heated or infrared fitness classes.

Please also let your instructor know that you're pregnant before class so appropriate modifications can be discussed.

Our Recovery Room features an infrared sauna, cold plunge, and shower, creating a dedicated space to slow down, reset, and recover. 🤍

Recovery Room access is available to clients with Recovery included in their membership or those who purchase eligible Recovery access, and all services are subject to availability and WRK’s Recovery Room safety policies.

Recovery appointments require at least 4 hours' notice to cancel or reschedule.

Late cancellations and no-shows are subject to the applicable fee or forfeiture of the Recovery session.

On the WRK Pilates Studio App, under "Schedule", choose "Private Appointments" on the top of the page. From there you will be able to book a single session, or a session with friends! If its just you, choose "Recovery Session". If you're booking with a friend, choose "Recovery Session + 1 Guest", if your booking with two friends, choose "Recovery Session + 2 Guests" 

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Keep in mind, guests must have eligible Recovery access included with their own membership or will be subject to the applicable Recovery drop-in rate for their visit.

We know life happens! To keep classes accessible to our community and give waitlisted clients an opportunity to attend, classes must be canceled at least 8 hours before the scheduled start time.

Unlimited Members:
Late cancellation within 8 hours: $15 fee
No-show: $25 fee

Class Packs + Drop-Ins:
Late cancellations and no-shows result in the loss of the applicable class credit.

Reservations can be managed directly through the WRK Pilates Studio App.

If a class is full, join the waitlist! Spots often become available as plans change.

If you're moved into class more than 8 hours before the scheduled start time, your reservation becomes confirmed and our standard cancellation policy applies.

If you're moved into class within the 8-hour cancellation window, you'll have 30 minutes from the time you're notified to cancel without penalty. After that 30-minute window, our standard late cancellation and no-show policies apply.

Make sure your contact information is current and text/app notifications are enabled so you don't miss your spot!

Memberships, class credits, and Founding Member status are intended for the individual who purchased them and are non-transferable, unless otherwise specifically authorized by WRK.

The easiest way to book is through the WRK Pilates Studio App.

From the app, you can view the schedule, reserve classes, manage upcoming reservations, join waitlists, and view your membership or class credits.

Class availability is first come, first served, so we recommend booking ahead whenever possible.

Many WRK classes utilize our infrared-heated Studio, but heat and class format may vary depending on the class.

We encourage clients to review the individual class description before booking, hydrate before and after class, listen to their body, and take breaks whenever needed.

Bring yourself and a water bottle. We'll take care of the rest. 🤍

Grip socks or bare feet are welcome, and all other equipment needed for class will be provided.

If you have an injury, are pregnant, or need modifications, please let your instructor know before class begins.

Yes! 🤍

WRK has a shower located inside our Recovery Room, available to clients who have Recovery included with their membership or otherwise have eligible Recovery access.

Coming straight from work or heading somewhere after class? We also have bathrooms available on-site for clients to change before or after class.

Please note that access to the Recovery Room shower is reserved for clients with eligible Recovery access.

You will be charged on the day of your purchase.

For recurring memberships, future payments will process according to the billing schedule associated with the membership you selected.

Your specific membership terms, commitment period, and billing information can be viewed within your WRK account.

Our Monthly and Annual Memberships give you the flexibility to choose the commitment that works best for you.

Monthly Memberships require a minimum 3-month commitment.

Annual Memberships require a minimum 12-month commitment and offer our best monthly membership rate.

Both memberships continue according to the terms of your selected plan unless canceled in accordance with WRK's cancellation policy.

Yes. While we do our best to maintain the published schedule, instructors, class formats, room assignments, and programming may occasionally change.

Your reservation guarantees your spot in the scheduled class, but does not guarantee a specific instructor.

Membership cancellation requests require at least 30 days' written notice and must be submitted to info@wrkpilatesstudio.com.

If your membership has a minimum commitment period, cancellation will become effective only after both your minimum commitment and required notice period have been satisfied.

Memberships remain active and bill according to their terms through the effective cancellation date.

No prorated refunds are provided for unused membership time except where required by applicable law.